Frequently asked questions
Quick answers about sizing, authenticity, payment, returns and reservations.
Every listing shows the exact size of the pair in stock. We measure and list the UK size for each shoe, so what you see is what you get.
If you are unsure about your size, we recommend trying the shoe on in person at our shop in Pretoria. Bring the socks or insoles you usually wear and we will help you check the fit before you buy.
Because every brand fits slightly differently, we also include condition notes and insole measurements on the product page when a pair runs large or small.
Still have a question?
Send us a WhatsApp or stop by the shop. We are happy to help.